I purchased 2 three year home warranties for 2 homes in Texas 2 years ago. EVERY time I have tried to get them to respond to a tenant's issue, they have made it near impossible and have made my tenants wait an inordinate amount of time to get their problem resolved. ...Read more
I was sold on paying three years in advance for a discounted rate, and come to find out today that they went bankrupt a month afterwards. I am by far not the only one. I really do not know what I can do, to help resolve the scam that I was victimized in. Hopefully a...Read more
I was called by CHW and I paid upfront for a three year warranty and it was the worst thing in my life. They sent out sub standard repair people and the AC guy the send destroyed my AC. I called the company that installed it and found out that the CHW repairman put two...Read more
Eastover, North Carolina
Colonial Home Warranty - Review about Home Warranty from Twinsburg, Ohio
I brought a 3 year home warranty in January 2014 from colonial home warranty company. I didn't even get a chance to use it found out that they filed bankruptcy in March 2014. I can't afford to pay for any more home warranty right with 7 children to take care off. It's very heart breaking that they knowingly dipped me out if my money am still paying off the credit card debt.
Purchased a warranty in march and now its may and needing service. All numbers are no good and website is down since they went bankrupt. Only had it for a month and paid in full. Was convinced to go with them because of the price and now I have no service for my...Read more
I purchased a three year home warranty in Feb 2014. Shortly after purchasing the warranty, we received and email stating that the warranty would take effect on 16 Mar 14. 8 April 2014 we receive a notification in the mail notifying us that Colonial Home Warranty has...Read more
I've had 3 small claims with colonial in the past 6mo. All were unsat due to their slow response, arguments over them not wanting to pay, and and generally just trying to get out of doing the job. I can't say strongly enough--DON'T WASTE YOUR MONEY ON A WARRANTY,...Read more
I have had Conial Home Warranty for about 5 years. I had a couple small claims with no issues but i have not had a claim in over 3 years. I had a problem with my dryer and they are refusing the claim because they said i had a foil vent on it. I took pictures and had...Read more
Colonial Home Warranty does not honor their promise Collect the fees and treat the consumer in bad faith with claims I seek others who have been victimized by Colonial insurance company. I invite you to fight them in the court of law Filed claim for heater problem a...Read more
Buyer Beware....Paid for a 3 year policy upfront....We have had it for over a year....Water pipe broke, was told to hire someone and we would be reimbursed....then was told that claim was denied....Garage Door opener broke, again was told to hire someone, claim...Read more
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